Privacy Policy

Your privacy is very important to me. Please read the following statement to ensure you are happy with how your data will be collected and stored, before continuing. 

This website is created by GoDaddy; please read their Global Privacy Notice here.

Online sessions are provided via Doxy.me; please read their Privacy Notice here.

Video sessions are provided via WhatsApp; please read their Privacy Policy here.

Counselling Clients

I follow guidance from The British Association for Counselling and Psychotherapy (BACP) on collecting, storing and processing your personal data ethically and sensitively.

If you choose to book counselling sessions with me, I will collect personal data including your name, address, email and phone number, for the purpose of contacting you about our sessions. 

I will also collect your date of birth and doctors contact details. I may contact your GP if I am seriously concerned for your safety and wellbeing, eg. you disclose you have a definite plan to commit suicide. In this instance, we will find a way forward together and I will NOT contact your GP without you knowing.

I keep these records, including brief session notes, securely locked away and only I have access to these. 

As per insurance requirements, this information will be stored for 7 years after your last counselling session (or 7 years after a childs 18th birthday), after which, all personal details and notes will be securely destroyed. Your contact phone number will be stored on my work mobile and deleted once our sessions have ceased. 

I will not share your information with any other parties, unless you express your consent for this (e.g to your GP), or if I am legally bound to do so. 

If you pay for your counselling session via bank transfer, please remain mindful your name may appear on my bank statement when accessed electronically. I am not in receipt of printed bank statements. These statements would only ever be disclosed if I were audited for tax purposes, by HMRC, or if legally bound to do so.

Under GDPR (General Data Protection Regulations) you have individual rights as to how your data is collected and used. If you have any concerns surrounding my use of your data, please contact the ICO.

If you would like to remove your consent to my use of your data, please contact me.